Job Description

• Greet clients, assess needs, answer questions, and provide tours of the apartments and community while delivering excellent customer service.
• Respond to in-person, phone, and email inquiries, including providing leasing information and making appointments.
• Assist with developing and tracking marketing strategies, including advertising, promotions, and publications.
• Shop competition regularly and stay informed about their pricing, policies, lease terms, etc.
• Review and inspect vacancies, make-ready apartments, and models.
• Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork, and ensuring a smooth move-in.
• Implement lease renewal and resident retention programs.
• Inspect the property for community policy violations, needed repairs, and overall landscaping.
• Assist with accepting move-out notices, maintenance service requests, and resident transfers.
• Manage rent collections, late notices, and posting rent.
• Handle resident relations issues, including taking resident phone calls, requests, and concerns.
• Assist with completing weekly, monthly, and special reports as assigned by the Property Manager.
  
  

• A minimum of 2-5 years of related leasing or property management experience.
• High school diploma or equivalent is required; a bachelor's degree is preferred.
• Excellent interpersonal communication skills, including the ability to motivate and lead a team.
• Proficiency in Microsoft Office (Word, Excel).
• Ability to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends.
  
  

• Competitive Wages
• Medical and Dental Insurance
• Flex Spending Account
• Long Term Disability
• 401(k) retirement plan with Employer Match
• Vacation and Holiday Pay
• Sick Pay
• Employee Assistance Program
• Tuition Reimbursement

Job Tags

Similar Jobs