Job Description

Leasing Consultants help prospective residents find and lease apartments by showing units, explaining terms, and guiding them through the application process while providing excellent customer service.

They make a difference every day by helping our customers find their next home. Working as a leasing consultant, no two days are the same. If you enjoy a fast-paced work environment, where no two days are every the same, being a leasing consultant may be the perfect fit for you.

Leasing Consultants also support the Management office by assisting in a number of administrative tasks.

We are looking for a friendly, outgoing individual who has previous sales experience/retail sales experience as well as multi-family experience and who can offer thorough service to our renters.

We offers an outstanding total compensation package including:

• Competitive compensation
• Health, vision, and dental benefits
• A wide selection of voluntary benefits to meet employees’ individual needs
• 401(k) with company match
• 15 days of accrued PTO per year
• On property employee housing discount (available for specific positions/locations and after completing 90 days of employment)
• Employee training and certification assistance
• Career growth opportunities

 

Responsibilities include, but are not limited to:

• Presenting apartments and provided amenities in a positive light to prospective tenants
• The ability to build rapport with current and prospective tenants while providing personalized service
• Preparing and executing lease agreements and addendums in accordance with property standards and regulations
• Maintaining apartment availability and unit status records
• Monitoring use of community facilities including laundry, mail, guest cards, and fitness center
• Partnering with the Maintenance team to ensure the property is maintained effectively
• Screening prospective tenants to ensure they meet eligibility requirements
• Overseeing and coordinating the orientation of new tenants
• Assisting with office and clerical tasks, including answering the phones in a professional and courteous manner
• Following up on service requests as needed
• Accepting rent payments, security deposits, and other applicable fees
• Maintaining and storing documentation securely and effectively
• Inspecting properties when tenants take occupancy and when they vacate
• Liaising with tenants to provide information and address their complaints and concerns
• The ability to work independently and as part of a team

   

   

  Qualifications include, but are not limited to:

• Associates degree preferred although a high school diploma or GED with verifiable Leasing Coordinator experience will also be considered
• A minimum of two (2) years’ experience in leasing, hospitality, or administrative work
• Experience with Yardi and CRM
• Excellent problem solving and communication skills
• Ability to multitask during busy periods

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