Job Description

EDEN EAST is a portfolio of skilled nursing. As an industry-leading provider of post-acute care, Eden East has been dedicated to changing the way healthcare is delivered. We are passionate about elevating and enhancing our employees as they are the core of the care and love we aim for, cultivating a family-like environment to ensure our residents are treated like family.

Position: Medical Records Supervisor

Edenbrook Yeadon is seeking a detail-oriented and experienced Medical Records Director to oversee the integrity, accuracy, and confidentiality of resident medical records. The ideal candidate will ensure compliance with federal and state regulations, manage documentation processes, and support clinical and administrative staff with timely and accurate health information.

Key Responsibilities:

• Maintain and manage medical records in accordance with facility policies and regulatory requirements (CMS, HIPAA, state-specific laws)
• Monitor the completion and accuracy of documentation from physicians, nursing, therapy, and ancillary services
• Ensure timely filing, scanning, and retrieval of medical documentation
• Prepare medical records for surveys, audits, and legal inquiries
• Train and educate staff on proper documentation procedures and privacy practices
• Coordinate record requests from authorized parties (residents, families, physicians, insurers, etc.)
• Track and archive discharged or deceased resident records per retention guidelines
• Conduct routine audits of medical records to ensure compliance and identify areas for improvement
• Collaborate with interdisciplinary teams to support continuity of care and improve documentation quality

Qualifications:

• Must have experience with PointClickCare (PCC)
• Minimum of 2 years managing medical records in a long-term care or healthcare setting (preferred)
• Familiarity with Electronic Medical Records (EMR) systems required
• High school diploma or GED required; Associate’s or Bachelor’s degree in Health Information Management or related field preferred
• Working knowledge of HIPAA and state/federal documentation regulations
• Strong attention to detail and organizational skills
• Ability to work independently and maintain confidentiality

Benefits:

• Competitive pay based on experience
• Comprehensive benefits package including medical, dental, and vision
• PTO and paid holidays
• Opportunities for professional growth and advancement within the Eden East

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