Job Description

Location: Tallahassee, FL 32301

Work Mode: onsite

Job Description

Job Title: Decision Support Specialist ( Data Analyst or BI Analyst) Job #: 3610

Scope Variant: B. Intermediate

Education: Bachelor's or Master's degree in Data Science, Computer Science, Information Science, or other Information Technology major, or equivalent work experience.

Required Tasks to be performed:

• Develop visually appealing, intuitive, user friendly, and insightful Qlik Sense dashboards and reports
• Advise program areas on which visualizations and analyses would best help them achieve their goals
• Collaborate with data engineers and others to gather and clean data from various sources, ensuring data integrity and quality
• Use statistical methods and techniques to identify patterns, trends, correlations, and anomalies, and extract meaningful insights
• Interpret results using a variety of techniques, ranging from simple data aggregation to more complex statistical analysis
• Work collaboratively with program areas to identify KPIs and develop metrics to track and measure progress toward goals
• Collaborate with data engineers and others to optimize data collection, storage, and retrieval processes
• Monitor data quality to identify data issues and propose data cleansing or enhancement solutions
• Stay updated with industry trends and best practices in data analysis, visualization, and reporting
• Partner with cross-functional teams, including data engineers, scientists, and others to understand data needs, address technical challenges, and promote data-driven decision-making across the organization. Provide overall direction, guidance and definition of the enterprise's architecture to effectively support the agency's business strategy.
• Provide guidance and mentorship to junior staff members and colleagues, fostering a culture of continuous learning, innovation, and excellence in D&A practices.

Required Knowledge, Skills & Abilities (KSAs):

• At least two years of experience in data visualization and analysis with Qlik Sense
• Proficient in gathering and cleaning data from various sources.
• Familiar with statistical methods and techniques to identify patterns, trends, correlations, and anomalies.
• Good analytical and problem-solving skills, with the ability to translate program requirements into technical solutions and engage effectively with stakeholders at all levels.
• Good oral (presenting and public speaking) and written (documentation, briefing reports, correspondence, PowerPoint presentations, etc.) communication skills.
• Ability to determine work priorities and ensure proper completion of work assignments.

Preferred Knowledge, Skills & Abilities (KSAs):

• Experience with Alteryx .
• Experience with Oracle SQL Developer, TOAD, or similar data tools .
• Familiarity with environmental data.

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